FAQ

Frequently Asked Questions
Answer: Containers can come by sea to any South African port, ie Durban, Port Elizabeth and Cape Town, and there after transhipped to GABCON by rail. This can all be done on a through Shipping Lines who are represented in Botswana such as MSC, Mearsk (Safmarine) etc. And they will route your container on a Through Bill of Lading.
Answer: If all your documents are in place, customs clearance, shipping line release, payments made to GABCON etc, you will have your container delivered to you in 2-3 days, using our own equipment.
Answer: Our website has all the rates information and you can access them under rates section.
Answer: We have a specialised Truck & Trailer, called a CONTAINER SIDE LIFTER, which is used to hoist and place containers on the ground, hence no need of hiring a crane
Answer: Yes we have a specialized truck, a container side lifter which can place a container on the ground at your premises.
Answer: Container side lifter is a specialized truck used for grounding containers. See the container side lifter
Answer: Yes this is a special service, all you need is to make arrangements with our operations team (Operations Manager) and the booking has to be made at least a day in advance, for easy planning.
Answer: Yes, we can deliver same container to any site within our operational area and the Cross haulage fees will apply.
Answer: Yes, your need to make arrangements with the Operations Team , at least three days in advance to allow for an effective planning.
Answer: 3 meter container; 2 hours, 6meter/ 20” container – 3hours , 12meter/40”container – 4hours
Answer: If you keep our trailer for more than the allowed loading/offloading time
Answer: Yes, you can collect, but you will be charged container handling fees.
Answer: Yes, GABCON has 20”containers which are used for overnight service. The customer is charged based on a full container load.
Answer: GABCON  cannot move your consignment from Durban to Gaborone, but we will liaise you with the three major shipping lines that we have housed in our premises assist you and to also provide you with an official quote of the logistics charges. GABCON will only handle your container when it reaches our terminal
Answer: A demurrage charge is a charge that a client has to pay to the shipping line that they are using, if they have exceeded the free storage days that the shipping line has assigned to them. Therefore this charge comes from the shipping line and not GABCON.

Answer: A. There are two sets of free days that are given to a client.

  • Free days from the shipping: If a client’s container has reached its free days limit with the shipping line, GABCON staff advise the client to go back to the shipping line and pay a fee to extend their days such that GABCON can be able to deliver the container for the client.
  • Free days from GABCON: If a client’s container has reached its free days limit with GABCON, the client is liable to pay GABCON storage and stacking charges, and the delivery charges in order for the delivery to take place

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